Q1: Can the equipment be customized to suit our products and bottle types?
A: Yes. We offer customized non-standard solutions. Our engineering team will design and provide the most suitable solution for you based on your specific product characteristics (such as viscosity, gas content), container shape and size, production capacity requirements, and factory layout.
Q2: What is the production speed (capacity) of the equipment?
A: Capacity depends on the equipment model, number of filling heads, and product process. The typical maximum capacity (BPH, bottles per hour) of our single-machine equipment is as follows: water can reach up to 50,000 BPH, carbonated beverages approximately 30,000 BPH, juice approximately 36,000 BPH, and beer approximately 30,000 BPH. The specific configuration will be determined during the project consultation phase according to your needs.
Q3: Do you provide installation and training services?
A: Yes. Once your production site has completed all necessary preparations, including but not limited to piping, electrical work, and material readiness, please contact your project manager to arrange for our engineers to visit the site. We will provide professional installation, commissioning, and comprehensive operator training. The standard installation and commissioning period is typically two weeks to one month, depending on the scope of work on-site.
Q4:What is the warranty period for the equipment? What after-sales support do you provide?
A:We generally offer a 12-month whole-machine quality warranty (specific terms are as per the contract). In addition, we commit to providing lifetime technical support for all equipment and maintain a comprehensive spare parts inventory to ensure prompt technical support and the supply of original spare parts.
Q5:What is the lead time from order placement to equipment delivery?
A:High-sales-volume reserve models have shorter delivery times, while the cycle for customized production lines depends on their complexity. After confirming your detailed requirements, we will provide the delivery timeline.
Q6. How is the equipment acceptance conducted before shipment?
A: We offer two options: you may visit our factory for on-site testing, or we can conduct an 8-hour continuous run test and send you the video for remote approval.